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Contact Glow Green Customer Service

How to Reach a Person at Glow Green

Verified Contact Information

Customer Service:

  • +44 330 113 9488
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Glow Green Emails:

General Info
Legal
Privacy Inquiries

Glow Green Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Glow Green Phone Number
+44 330 113 9488
Most Popular Glow Green Email Address
info@glowgreenltd.com
Issue Resolution Rate
Low (23% reported full resolution)
Glow Green Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
77% phone, 23% email
Call Volume by Day
sun
mon
tue
wed
thu
fri
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View full overview ›

How to Contact Glow Green?

How to Contact Glow Green?

To contact Glow Green customer care, customers can find the service contact number at +44-330-113-9488. The Glow Green phone number can be called by customers intending to make inquiries concerning several products such as boilers, solar panels, air conditioning, EV chargers, batteries, and heat pumps. It is the best time to call the service when in need during business hours. It is from Monday to Thursday between 8:00 AM-8:00 PM and Friday- 8:00 AM-6:00 PM, whereas on Saturday from 9:00 AM-5:00 PM. However, for those who want to avail of their services on a timely basis but do not necessarily fall under business hours, another benefit under this service of extended business hours may cover them.

Depending on the nature of the query, Glow Green customer service would direct a customer to one of two email addresses. For inquiries on general information or customer services, one could email info@glowgreenltd.com. Legal or privacy-related issues, including GDPR and others, should be addressed to Glow Green by email at gdpr@glowgreenltd.com. The provided Glow Green email addresses make it reasonably easy for customers to communicate with the company, and even though response times will vary according to the type of inquiries made, they are likely to experience significant differences in the response time of their inquiries.

Glow Green's headquarters are at Avalon, 5th Floor, 26-32 Oxford Road, Bournemouth, England BH8 8EZ, United Kingdom. This Glow Green address is for customers who prefer to visit the offices in person and require making an appointment before going there. Mail may also be sent to this address for official correspondence, but a long time may be taken before the customer gets a response.

For support online, customers can now visit the Glow Green website and scroll to the bottom of the page to the "Contact Us" segment. They will find the chance to select their necessary product - boilers, air conditioning, PV solar, battery storage, EV chargers, or heat pumps - after which they can complete the following prompt questions. Such a procedure will provide formatted online support because it will guarantee that every inquiry sent to the appropriate department will receive a faster resolution.

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Contact Information

Glow Green Website:

Glow Green Help Center:

Corporate Office Address:

Glow Green Limited
Avalon, 5th Floor, 26-32 Oxford road
Bournemouth, England BH8 8EZ
United Kingdom

Other Info (opening hours):

Hours:

Monday - Thursday: 8:00am - 8:00pm

Friday: 8:00am - 6:00pm

Saturday: 9:00am - 5:00pm

More contact details

Summary of Glow Green Customer Service Calls

70 TOTAL
CALLS
00:00 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Glow Green?

Staff Question:

  • “I have a fault on my boiler and I’m a customer paying monthly for an annual service. How do I get an engineer to come out asap”
  • “Service engineer did not turn up. Booked for Friday 13th”
  • “Boiler service”

Product/ Service Question:

  • “Boiler not working no hot water or heating”
  • “F22 error on boiler”
  • “My new boiler is not working”

Request for Information Question:

  • “To discuss the service plan”
  • “Why am I going round in circles I wish to speak to simeineburgebtly”
  • “Check my subscription”

Shipping and Delivery Question:

  • “My boiler has arrived. I have a query”
  • “My boiler has not arrived”

Refund Question:

  • “Refund”

Other Question:

  • “Boiler breakdown”
  • “Booked anual sercice for the boiler”
  • “Water not heating properly”

Compare Glow Green Customer Service To

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